🛠️ Field Service Technician – Dubbo & Surrounds
📍 Location: Dubbo, NSW
🕐 Full-time | Monday to Friday + Paid Weekend Callouts
🚐 Company Vehicle + Phone + Laptop | Competitive Salary
About Us
Regional Technical is a proudly regional NSW-based leader in the repair and servicing of self-checkouts, ATMs, cash recyclers, and cash redemption terminals. With over 20 years of experience, we’ve built a reputation for exceptional customer service and are trusted partners of major cash handling brands across supermarkets, banks, clubs, and more.
From our hubs in Orange, Dubbo and Wagga, we service a broad region west of the Blue Mountains. As our business continues to grow, we’re expanding our dedicated team in Dubbo NSW.
About the Role
We’re looking for a skilled Field Service Technician to join our team based in Dubbo and service the greater Central West NSW region.
You’ll be responsible for the onsite maintenance and repair of equipment including:
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ATMs
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Self-Checkout Systems
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Cash Redemption Terminals
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Cash Management Machines
You’ll visit a variety of client sites — banks, supermarkets, pubs, clubs, and service stations — so no two days will be the same. You’ll be supported with a fully maintained company vehicle, training, and the backing of a friendly, experienced technical team.
About You
You’re someone who:
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Has a genuine interest in technology, electronics, or mechanical systems
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Enjoys being on the road and solving problems independently
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Has strong customer service and fault-finding skills
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Can confidently work with unfamiliar equipment
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Brings a proactive, can-do attitude
Experience working on ATMs, self-checkouts, or similar devices is highly regarded.
What You’ll Need
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Valid Australian driver’s licence
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Willingness to complete a National Police Check
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2+ years experience in field-based service or technical repair (ATMs, office machines, PCs, printers, etc.)
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Strong diagnostic, communication, and time management skills
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Ability to work autonomously and as part of a team
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Your Key Responsibilities
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Service and repair a wide range of cash handling equipment
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Deliver outstanding customer service and maintain strong client relationships
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Manage and maintain your stock and equipment
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Support occasional weekend/public holiday on-call work (paid as overtime)
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Follow all WHS protocols and ensure safe work practices
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Complete service documentation accurately and promptly
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What we offer
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Stable full-time position with long-term career potential
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Competitive above award salary (negotiable for the right and qualified candidate)
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Overtime paid for early starts/ late finishes plus weekend/public holiday callouts
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Fully maintained tool of trade vehicle
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Mobile phone and laptop provided
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In-house and onsite training
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A supportive, flexible work environment with a down-to-earth and caring team
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The opportunity to work with leading-edge financial payment tech
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📢 Please Note: This role is only open to Australian citizens and permanent residents.